Legal
Privacy Policy
Last updated:
Fengtuo Industry ("we," "our," or "us") is committed to protecting the privacy and security of our business partners and website visitors. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website or engage with us for OEM/ODM manufacturing services. This policy applies to all global B2B customers and complies with applicable international data protection regulations, including the EU General Data Protection Regulation (GDPR) and other relevant frameworks.
Information We Collect
Business Contact Information
- ▸Company name, business address, and registration details
- ▸Contact person name, job title, email address, and phone number
- ▸Billing and shipping addresses
Project & Order Information
- ▸Product specifications, design files, drawings, and technical requirements
- ▸Order history, quotation requests, and procurement details
- ▸Communication records including emails and inquiry forms
Website Usage Data
- ▸IP address, browser type, device information, and operating system
- ▸Pages visited, time spent, and navigation patterns
- ▸Cookies and similar tracking technologies (see Cookie Policy below)
How We Use Your Information
We process your information based on the following legal grounds and purposes:
Contract Performance
Processing orders, managing production schedules, coordinating sampling and delivery, and fulfilling OEM/ODM agreements.
Legitimate Interests
Responding to inquiries, providing quotations, improving our services, and maintaining business relationships.
Legal Compliance
Meeting export regulations, customs requirements, tax obligations, and other applicable legal requirements.
Consent
Sending marketing communications, product updates, and industry news where you have opted in to receive such content.
Data Storage & Security
Your data is stored on secure servers with access restricted to authorized personnel only. We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Retention Periods
- ▸Business transaction records: Retained for 7 years to comply with accounting and tax regulations.
- ▸Project files and design data: Retained for the duration of the business relationship plus 3 years.
- ▸Marketing communications: Until you withdraw consent or unsubscribe.
- ▸Website analytics data: Up to 26 months from collection.
Third-Party Sharing
We do not sell, rent, or trade your personal or business information. We may share data with trusted third parties only in the following circumstances:
- ▸ Logistics & Freight Partners: Shipping carriers and customs brokers require shipment details to fulfill delivery obligations.
- ▸ Payment Processors: Financial institutions and payment platforms process transactions securely under their own privacy frameworks.
- ▸ IT & Platform Providers: Cloud hosting, CRM, and communication tools used to operate our business, bound by data processing agreements.
- ▸ Legal & Regulatory Authorities: When required by law, court order, or government regulation in applicable jurisdictions.
International Transfers: As a China-based manufacturer serving global clients, data may be transferred internationally. We ensure appropriate safeguards are in place, including standard contractual clauses where required by GDPR.
Cookies & Tracking
Our website uses cookies and similar technologies to improve functionality and analyze usage. You can control cookie preferences through your browser settings.
Essential
Required for site functionality. Cannot be disabled.
Analytics
Help us understand how visitors use our site.
Marketing
Used to deliver relevant content and ads.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the data we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your data where legally permissible.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for marketing.
Withdraw consent at any time without affecting prior processing.
Confidentiality of Business Information
We understand that B2B clients often share sensitive proprietary information including product designs, specifications, and business strategies. All such information is treated as strictly confidential. We do not disclose client designs, product concepts, or business details to any third party without explicit written consent. Non-disclosure agreements (NDAs) are available upon request for all client engagements.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy regularly. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions About This Policy?
If you have any questions, concerns, or wish to exercise your data rights, please contact our team. We aim to respond to all privacy-related inquiries within 30 days.